Frequently asked questions

I have lost my boarding pass, I need to restore it for accounting department, how can I do it?

To receive a document confirming the flight, a passenger must fill out a special online application form and pay for the service on the website.

Wait for the notice that the certificate is ready. Our specialists will inform you about it by e-mail, which address you specified in the form.

In the application form you should specify your preferred way to receive the ready reference: by e-mail or by postal mail to the address specified in the request.

The certificate is issued on the Airline's letterhead and is valid for submission at the place of request (including submission to the accounting department for flight confirmation). The certificate has no expiration date limit.